Line observation for flight departments

See how your SOPs really perform on the line, without putting a crew on trial.

Standards Captain gives business aviation flight departments a structured, non-punitive line observation program built on your own FOM and GOM, with the evidence your IS-BAO, SMS and LOSA reviews ask for.

Learn moreSee how it works

Identified completion record

  • Crew observedYes
  • Date, fleet, tailYes
  • Pre-brief and debriefDone
  • Crew acknowledgmentSigned
  • Ratings or notesNever
No link between records

De-identified observation

  • Checklist ratingsYes
  • Threats and errorsCoded
  • NotesEncrypted, names removed
  • DateMonth only
  • Crew, tail, routeNever

Why it exists

Most departments know their procedures. Few can show how they hold up in daily flying.

Check rides happen once a year under ideal conditions. Standards Captain captures normal trips, coded the way safety programs expect, and keeps the people separate from the data so crews tell you the truth.

Two records, never joined

Proof that an observation happened is kept apart from what was observed. Performance data has no crew, tail, route or exact date attached.

Your manual, your checklist

Each item points to a paragraph in your FOM or GOM. When the manual revises, you publish a new template version and history stays intact.

Evidence by standard

Every item is mapped to IS-BAO, Part 5 SMS, LOSA and other frameworks you select. Reports show what is covered and where the gaps are.

How it works

From jumpseat to safety committee in four steps.

Observers use a guided form on a tablet or laptop. Data is held for a weekly batch release so nobody can match a result to a specific trip.

The full workflow

Plan

Schedule observations by fleet so every pilot is seen within your interval.

Observe

Pre-brief, observe, code threats and errors, then debrief with the crew.

Release

Results are de-identified and released in weekly batches.

Improve

The committee reviews trends and tracks actions to closure against your standards.

Built for the whole department

Each role sees exactly what it needs, and nothing more.

Department administratorRoster, invitations, manuals and checklist templates.
Standards CaptainSchedules and records observations and debriefs.
Crew memberSees their own completion records and acknowledges each one.
Safety committeeReviews de-identified trends, notes and feedback, and assigns actions.
ManagementSees program health and aggregate results only.
Platform supportHelps with setup only when you grant time-limited access.

Security

Controlled data, by design.

Multi-factor sign-in is required for everyone. Each department has its own encryption key, and every change is written to a tamper-evident audit trail.

MFA required

Data stays locked until a second factor is verified.

Per-department keys

Notes and comments are encrypted with your department key.

Invite-only

No public sign-up. Every account starts from an invitation.

Audit chain

A hash chain shows if any record was altered.

Security details

Bring your FOM. We will help you set it up.

Tell us about your fleet and the standards you work to.

Learn more